Refund policy
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, items must be:
- Unused and uncut
- In their original condition
- In the original packaging where applicable
- Accompanied by proof of purchase or order number
To request a return, please contact us at:
sales@fabric-styles.co.uk
Returns should be sent to:
Fabric Styles Ltd
333 Humberstone Lane
Leicester
LE4 9JR
United Kingdom
Please do not send items back without contacting us first, as unauthorised returns may not be accepted.
Customers are responsible for return postage costs unless the item is faulty, damaged or sent incorrectly.
We recommend using a tracked delivery service for returns, as we cannot be responsible for items lost in transit.
Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved.
If approved, refunds will be issued to your original payment method within 10 business days.
Please note:
- Original postage charges paid on the order are non-refundable
- Return postage costs are the responsibility of the customer unless the item is faulty or incorrect
- Banks and payment providers may take additional time to process refunds
If more than 15 business days have passed since your refund was approved, please contact us at:
sales@fabric-styles.co.uk